This information will help us in deciding what broadcasting options are suitable for your Internet connection and well as assigning the correct specialist for you.

Manufacturer

The company that made your computer, ex. Dell, Gateway, custom build, Compaq etc.

Years Old

How many years old is your computer.

Operating System

Click the down arrow and select your operating system. When you boot your computer, you see a screen and it tells you what you are using, Win/XP, Win/Vista etc.

Amount of RAM

How much random access memory (RAM) does your computer have? If you are unsure, here is how to find out. Click the Start button on your task bar, then select Control Panel, double click on System or System Properties, click the General tab. At the bottom, it will show something like 1.0 GHz - 128 Mbytes of Ram.

Internet Type

Click the down arrow and select the appropriate type. If you are using dial-up, you'll have to get one of these access types if you want to do video readings (you still can do just phone readings if you wish).